Unless you’ve somehow missed the news over the past 12-odd months, you’ll know that rental markets have been in flux. With vacancy rates rising for private rental properties in Sydney over the last year, it’s never been so important to ensure that quality tenants are having a positive experience living in your property. This has always been one of our central principles at Let’s Rent: if you have great tenants in place, let’s do everything we can to keep them happy and renewing that lease!


Here are four of the most essential factors for a great tenant experience, and how each can help to keep your property consistently leased.


Clear communication

Many people have had a tough time of things throughout the pandemic, and clear, responsive communication is more vital than ever in providing peace of mind for tenants. Our residential property management services in Sydney are focused on maintaining respectful relationships with tenants and outlining expectations with clarity, so the tenant is never left in the dark. This includes answering phone calls and emails, and providing our personalised online portal to keep documentation and policies all in one place.


Responsive maintenance

Maintenance is, of course, an important element of a great tenant experience. Repairs and maintenance are to be expected with most properties, and it’s how these requests are handled that can determine whether the tenant chooses to stay on in the long term. We provide an urgent 24/7 phone number for all repair issues that can’t wait, as well as a straightforward online form for non-urgent repairs. Having a reliable network of trusted trades available at short notice is also essential to a positive tenant experience.


Consistency and reliability

Peace of mind is something both tenants and landlords are looking for, and having the right structures in place can help to provide that peace of mind. For example, at Let’s Rent 99% of our tenants pay via direct debit and understand from the very beginning that there’s zero tolerance for arrears. We take great care in adhering to the NSW Residential Tenancies Act, for example providing plenty of notice for rent inspections. Having this reliable framework in place benefits everyone: reassuring both tenant and landlord that their rights are protected and respected.


Proactive lease management

The end of a lease provides the ideal opportunity to retain a great tenant. Tenants may be going through any number of decisions as their lease nears its completion, including whether to move to a new area, choose a new property or to negotiate on rent. By communicating clearly with them ahead of time, we can get a sense of where the tenant is at and ensure a competitive rate for your property if they wish to stay on. We find that being proactive at this particular stage can save both tenants and landlords a lot of stress, in many cases!


If you’re been searching for the right property management team for rental properties in Balmain and Sydney’s inner west and eastern suburbs, get in touch with Let’s Rent today.

If you’ve been looking for rental properties in Balmain in Sydney, or suburbs such as Rozelle or Leichhardt, it’s definitely worth expanding your search to include Lilyfield. This understated suburb is getting attention for all the right reasons: it offers beautifully relaxed and family-oriented living, easy proximity to the city and water, and a wonderfully diverse community.

What’s Lilyfield like to live in?

Situated just 6 kilometres from the CBD, Lilyfield is home to plenty of families including multi-generational households. There are quality schools to choose from in the suburb, including Inner Sydney Montessori School and Orange Grove Primary School as well as those in surrounding areas. There are both local grocery stores and the big name supermarkets close by, as well as a local café strip at Orange Grove Plaza. The light rail stop in Lilyfield also makes for effortless commuting to the city. So what about your spare time?

Well, here’s how you might like to spend your weekends in Lilyfield:

What types of rental properties are available in Lilyfield?

There’s plenty of choice when it comes to property types in Lilyfield. You could even find yourself a renovated Federation home or one of the original workers’ cottages to rent. Whether you’re after a lock-up-and-leave apartment or a home with a well-sized backyard for the kids and dog, you’re likely to find it in Lilyfield. This area offers some fantastic rental prices considering how close you are to the city and Iron Bay – put simply, it’s your chance to live in one of Sydney’s most desirable areas with a great community feel.

Let’s Rent provides property management in Sydney, and we regularly have properties listed in Lilyfield and surrounds. Why not check out our listings now?

Explore private rental properties in Sydney and Lilyfield

Balmain has a special place in the heart of many Sydneysiders. This suburb is located on a peninsula just west of the Sydney Harbour Bridge, and therefore it’s perfectly placed for transport, lifestyle and some pretty spectacular harbour views. Its history as an industrial area means that the area is dotted with restored workers’ cottages and terrace homes, providing streets that are filled with character.

So what should you be looking for in Balmain rental properties?


If you’re smart about it, you’ll find yourself an apartment or house that puts you within easy reach of Balmain’s best features. Darling Street is considered Balmain’s social hub, filled with cafés, pubs and boutiques nestled in a long line of historically diverse buildings. Darling Street is also home to the Balmain Markets, which offers a selection of art and craft, organic goodies, clothing and antiques every Saturday. There are many times when you can walk down the street or sit and sip your coffee with the Sydney Harbour Bridge in your sights.

But throw a pin at a map of Balmain and you simply can’t go wrong wherever it lands, because it’s all close to the city and the waterfront. We love the little side streets and lanes here because they offer a quiet and village-like atmosphere that’s minutes away from everything you need.

Transport in Balmain is easy with its several ferry wharves. It’s certainly not a hardship to commute to Circular Quay on the boat every morning or to jump on one of the regular bus services. These ferries open up your weekend options too, with a whole river of destinations to explore.

Your second choice is in regards to which architectural style will fit your personal taste. In this area, you might have the choice of a historical weatherboard house complete with white picket fence, a freshly renovated terrace home with original features, or a sleek modern dwelling with all the mod cons. If you’re looking for dog friendly rental properties in Sydney, it’s hard to beat a place that’s close to the waterfront walking paths of Ballast Point and Mort Bay Parks. Perhaps it’s this range of homes that make the area so diverse in terms of residents. You’ll come across young families, city professionals, empty nesters, and just about everyone in between in Balmain, making your morning ventures to your local café a friendly and interesting one.

Let’s Rent looks after many properties in Balmain and the surrounding suburbs of Rozelle, Birchgrove, and Lilyfield. You can view available Balmain properties to rent here. Or if you’re looking for a real estate rental agency to look after your Balmain property, our team offers a standard of service that provides total peace of mind for owners. Contact us today for property management that’s honest, thorough, and reliable.