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What makes us stand out from the crowd?

Good question. Let’s start at the top.

Back in 2005, it was clear things weren’t working out in the rental game. Owners were unhappy, tenants felt like second-class citizens and property managers were miserable. Surely it didn’t need to be this way?

Enter Let’s Rent. Kicking off over 10 years ago, we made it our mission to turn property management on its head with a new philosophy, vibrant culture – and best of all – no sales agents. This turned out to be the start of something big.

Since then, we’ve continued to push the property management industry boundaries as far and wide as we can, never afraid to innovate and always providing our clients and their tenants with the stellar service they’ve come to expect.

Our vision is to be the property management number one, offering a service where care, diligence, expertise and professionalism are paramount; where owners and renters can trust that when it’s needed, their property manager will get the job done.

We train to ensure we're the best

We make a point of training our own team. Why? We’ve found that standard of property managers in the industry can be shockingly low, generally because of poor training (or no training at all). That’s why we take the time to keep our team up to speed and make sure they’ve got what it take to be industry experts.

We’re structured for results

Unlike other companies, we don’t have portfolio managers. Instead we have a task-based team structure with team members being highly skilled in select areas. We’ve found this gets the best results and cuts down on any possible risk such as rental arrears or property vacancy.

We’re innovators

We’re constantly looking to innovate to enable us to continue offering superior service. For example, we use a cutting-edge software package that’s used by only 90 other agents in Australia. We think it’s really given us the edge.

We’re communicators

Building positive relationships is a priority at Let’s Rent. After all, if we get on well with your tenant, they’re less likely to move on. And should they decide it’s time to leave, we’ll be in a better position to reduce your vacancy risk. That’s because tenants are only required to give access to show prospective new tenants through 14 days before they vacate. Most of our tenants, however, happily allow access 4 weeks prior to vacating.

The result? The time between tenants moving out and a new lease starting can be as little as 3-7 days.

Our track record speaks for itself

90% – the percentage of our new business that comes from referrals. We believe if clients and tenants and others are happy to recommend us, then we’re doing things right.

89% – the number of Let’s Rent tenants on leases, providing security for both clients and tenants

$844 – our average rent per week per property on our portfolio

0.04% – the percentage of our tenants in arrears at the end of each month

1.6% – the percentage of properties vacant on our portfolio at any one time

1.5 weeks – the average time on market per property before a non-refundable deposit is received

The Team

Lisa Indge

Lisa’s commitment to changing the face of property management is not limited to the way Let’s Rent runs; she is also an active member of the REI Property Management Chapter where she contributes to industry-wide change. Her expert command of all things property makes her equipped to effectively manage any situation the portfolio can throw at her and her team. She’s enormously proud of the trademark friendliness that her team thrives on and is constantly on the lookout for ways to enhance service so Let’s Rent always stay one step ahead of the rest of the industry.

Skie Ross

Skie has a background in managing accommodation and had previously worked in real estate before she joined the Let’s Rent team.  You’ll find her overseeing the property and maintenance team, taking care of lease renewals and vacate inspections. Skie has the ability to work across a number of tasks and is super organised, she is always calm and professional, a happy face around the office.

Lewis Bellis

Originally from Hull in the U.K., Lewis brings a fresh outlook and an action focus on all maintenance and repairs. He has a passion for reconciling differences and getting the best outcome possible for all parties. In his previous roles in the welfare sector, he has gained relative skills that will see him deliver and thrive in our maintenance team. Lewis has a professional manner and a great sense of humor and is proving to be a great addition to the team!

Kirk Myers

Kirk is our property maintenance superstar who is process focused, attentive and takes great pride in his work. Kirk has a background in strata management and moved to property valuation for a further 6 years, giving him the skills to go above and beyond for our Clients.

Lochie Craig

Lochie originally hails from Christchurch in New Zealand and has been in Sydney for 6 years and counting. Lochie previously worked for Jetstar Airwarys for 8.5 years in both New Zealand and Sydney and is excited to touch down in Sydney permanently at Let’s Rent. Lochie is a real people person with a down to earth personality. He is a passionate rugby fan and enjoys spending time with his friends and family.

Emma James

Emma has joined the Let’s Rent team with a background in assisting property managers and has a solid customer and client service focus. Emma loves helping prospective tenants find the perfect home as well smoothing out complicated issues and requests. She is super organised, patient, realistic and loves a good laugh. In her spare time, she is active and loves to be outdoors.

Jessica Indge

Jessica is super organised and calm.  She is an absolute whizz when it comes to administration tasks and trust account input. She works part time and is currently completing a degree in forensic biology.

Rosie Wolfson

Rosie has a strong decade-long background in team support and operational business administration. Rosie is extremely organised, has excellent time management skills and is bubbly, focused and professional. In her spare time, Rosie is a rescue dog mum and foodie who loves to eat out and cook at home.

“It was July 2013 when I had to make the decision whether to auction my two rental properties in Paddington or list them for rent with a new agent. In my case what I had discovered was that if the real estate agent also had a Sales division there was less incentive to rent the property but instead to quietly suggest that I consider selling. Fortunately the new agent I chose was Let’s Rent of Balmain. Not a local to Paddington but “What a difference”. Ever since July 2013 our relationship has been excellent, I have satisfied tenants and very importantly I did not sell my properties because they were left vacant for a lengthy period. To me it was a breath of fresh air in a closed shop industry”
November 2017

Hugh MacRae
Client

“This property has been a pleasure to live in, and I’m only leaving because I need a change of lifestyle. Your agency has been a big part of making me happy in Balmain, I have never met such an easy going, and professional real estate agency before, and I hope our paths cross again in the future. ”
September 2017

Jo
Tenant

“I would have no hesitation recommending Lisa to property owners. Let’s Rent’s service is far superior to anything I have come across in the past. They are a model of professionalism, friendly and enjoyable to communicate with. They made regular contact with me to inform me of any updates and generally made the whole process of finding tenants for our property easy. My Balmain property was leased in a matter of days! I will always use Lets Rent in the future.”

Ian Goldsmith
Client

“I have been working with Let’s Rent for the past 5 years and I’m extremely happy with the care and attention that the Let’s Rent team have shown. I was originally attracted to Let’s Rent as I knew its sole focus and commitment was to rental management. The team are thorough, diligent and take their role extremely seriously on behalf of both the tenant and landlord. Lisa has always demonstrated her strong commitment and extensive experience in the rental market.”

Philip Tole
Client

“Let’s rent office in Balmain completely stands out in the Real Estate Industry. They preserve the interest of the landlord and still care for the tenant. We requested small house improvements that were important to us. They understood our requests and handled them with the landlord promptly. The team is very friendly and always return our calls and emails in a timely manner.
Moving is a stressful event, and they made it as easy as possible for us..”

Catherine
Tenant

“The team at Let’s Rent helped us find our perfect first rental in Sydney! Process was smooth and easy, and the people (in particular our property manager Sam) are just a delight to deal with! Highly recommend renting with these guys.”

Rhianna
Tenant

“Brilliant agents, always extremely helpful. Highly recommend them!”

Shener
Client