were-with-you
We’re with you on this

We love turning things upside down!  We’d like to let you know when a new property becomes available that fits your criteria rather than you trawling through the portals to find the perfect match.  We’d love to show you a property by private inspection if we are able to but we’ll also let you know if it’s tenanted and therefore won’t be able to get through until a set time.

We are really keen to build our database of prospective tenants so if you’d like to be kept up to date with properties that are coming onto the market and those that are ready to go, just let us know your details and the criteria required.

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You’re busy

We get it loud and clear…. you want to know when you can inspect a property, if we have taken a deposit and whether your application has been approved.  We’re working hard on making sure all enquiries are responded to within 24 hours and, when you have applied for a property, let you know we’ve received it and when we expect to be able to let you know if you have been approved.

Our priority is to make sure you know what’s happening.

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We create positive relationships

You know, a lot of situations we deal with in property management can be difficult.  Our job is to work to resolve issues and help both parties get the most out of the relationship.

Keeping things on a positive footing is the best way we have found to get these things sorted out and move onto the more enjoyable parts of life!

Probably the most contentious issues are repairs and getting your bond back.  Bear in mind that Let’s Rent clients want to maintain their property so sometimes delays are just about getting quotes, approval and booking the job in.

When it comes to getting your bond back, guess what?  That’s what we want too!  We work hard on letting you know what our expectations are and how you can best prepare for the final inspection.

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We make things easy for you

We know the hassle of moving house, and the difficult search to find the right place. That’s why we only list Sydney’s better properties; making your house-hunt simpler so you have more time to…pack.

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Any Questions?

Some Answers.

We'll answer your questions about renting before you've even asked.

Where does my bond go?

All bonds are lodged with the Rental Bond Board. When it comes to releasing the bond, both the owner and the tenant must agree on the outcome, otherwise the decision can be delegated to NCAT through the dispute process.

What do I do with my in-going condition report?

Please return this with your comments within 7 days of your lease commencing. Remember that this is the document that helps us resolve the return of your bond and that is worth 4 weeks rent! So, please take the time to check and make notes where necessary. Email your completed condition report to admin@letsrent.com.au

What if I need an after hours repair?

If you don’t have electricity please check if a fuse has tripped and unplug all appliances to check if one of them is responsible for the trip. We find that this is the case in about 90% of cases and it’s usually a kettle, toaster, vacuum or hair straightener that’s the culprit. If you’ve gone through this process and you are still having issues, please text 0433 296 231 if you don’t have electricity, hot water or you have a leak.

How do I get a repair done?

It would be great if you could email maintenance@letsrent.com.au and attach any photos that may demonstrate what the problem is.
You can also report the repair using the form below.

When should I tell you I’m moving out?

As soon as you know! Then we can sort out finding a new tenant as soon as possible and get out of your way before you start packing to move out. Email pm@letsrent.com.au to let us know your plans.

Unsure what to do? Our answered questions above may assist you. If not, give our office a call; we're here to help.

Request Repairs

If you are in need of an urgent repair, contact Lisa on 02 9555 4886. All non-urgent repairs must be reported in writing via the form below or emailing maintenance@letsrent.com.au
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